BirdEye is an intuitive reputation management and customer experience platform intended to help small businesses (including dental practices) transform their customers into a robust marketing engine. The platform uses data obtained from customer reviews and feedback across social channels, review sites, and surveys to help practices make better-informed decisions.
BirdEye has impressive, easy-to-use features that include: review generation, review management, online presence, review monitoring, review marketing, social ticketing, social listening, customer surveys, business insights, and competitor analysis. All of these features work together to deliver outstanding performance in driving customer stickiness.
If your practice is looking for a platform designed to help raise customer acquisition, improve customer review and ratings, and boost revenue, BirdEye is worth your attention.
BirdEye is a powerful, comprehensive software that converts feedback into impactful data you can use to fill your waiting room. It’s intended to be easy to use and comes standard with multiple integration options that help our clients to start using it immediately. Whether you are managing a small practice, or are a multi-specialty, multi-location business, the BirdEye + Roadside Dental Marketing partnership might be your solution to success.
BirdEye employs one comprehensive dashboard that can display feedback from more than 250 sites in real time. Depending on your package with Roadside, the system can send you real-time email or text alerts when new business reviews are posted. BirdEye also gives you the option to filter these alerts based on source and rating. This guarantees you get notifications for the reviews that are most important to your practice.
Search engines can efficiently index all new reviews, which will be displayed on a microsite complete with schema code for ultimate organic visibility. Depending on the level of integration you choose, with BirdEye we can also enhance your listing with dynamic content including menus of services, interactive photos, video, and incentives. This will help you to stand out from your competition and improve your click-through and conversion rate.
BirdEye also uses SIKKA to integrate into many major CMS, CRM, and accounting platforms, making it simpler to automate your review acquisition strategies. Give your business complete control of every customer based business decision as you scale growth with BirdEye + Roadside Dental Marketing in your corner!