Online Reputation Management

Our BirdEye partnership is an easy and effective way to gain more 5-star reviews.

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Control Your Reputation.
Get more patients. Automatically.

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Build positive reviews on Google and more than 200 other platforms.

Word-of-mouth referrals have always been the strongest marketing tool for dental practices. Raising your review score by just one more star on Google can bring 10% more patients to your practice. With Roadside Dental and Medical Marketing + BirdEye, you can dominate online search, improve patients’ experiences, and collect hundreds of new patient reviews to build an online reputation that brings in new patients — automatically.

  • INTEGRATE with your practice management software to generate reviews automatically via text message or email with direct links to the most powerful review sites.

  • GROW your rankings in local and organic search. Statistics show that 90% of consumers read online reviews before visiting a business.

  • PREVENT negative reviews from hurting your reputation. BirdEye’s intuitive platform enables you to respond instantly to negative reviews before problems escalate.

Reviews DO Matter

People rely on online reviews in shopping and choosing healthcare services.


of consumers will search
the Internet for online reviews


of people trust online reviews as much as a recommendation from a friend

How Does BirdEye Work?

It’s insanely easy to use.

Automatically sync your practice management software with BirdEye’s dashboard and create campaigns to generate more positive reviews.

Did your patient have a great appointment? With BirdEye, you can send a quick text message or email to your patient in the blink of an eye.

Simply use your custom-themed HIPAA-compliant dashboard to send a pre-formatted text message/email that includes a convenient, clickable link, with one-touch logins for both Google and Facebook.

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Image showing reviews spanning multiple local and review sites
Patients will love the ease...

… and you’ll love the results.

  • Build your positive review presence on Google and other review websites.

  • Boost SEO and grow rankings in local and organic search results.

Simplify the review process and give patients an opportunity to easily leave reviews right from your office using BirdEye’s unique application. *Ask us for details on how it works.

Manage Reviews, Boost Ratings, & Rank Higher.

Take control of your reviews.

With the easy-to-use BirdEye platform, you can ask your patients to check-in while in your office, or you can send them an email or an SMS message.

Monitor and respond to all reviews from all sites and all customers at any time, from anywhere.

From one mobile dashboard, you can view your real-time review feed, respond directly to reviews on third-party sites, and access reports of reviews and ratings.

Easily monitor your online reviews from Google, Yelp, and Facebook– as well as dental
industry sites like Smile Reminder and RateABiz, in real time.

• Respond to all feedback directly from one dashboard.
• Manage negative feedback directly through private channels.

Your patients can rate their experience with you on a 1-5 star rating.

Watch the Reviews Pour In

The system contains a gated sharing platform to prevent negative reviews from going public.

Turn patients into advocates.

Automatically publish the reviews of your choice on any site you manage – your website, blog, and social pages like Facebook, Twitter, and Google+. Prompt satisfied patients to share positive feedback to top sites and recommend you to their friends and family. Establish a reliable reputation so patients trust you with their dental health.

Once a positive review is left the patient is encouraged to share it on social and review sites.

Improve operations, gain more patients!

BirdEye converts all the unstructured data from patient feedback into straightforward insights you can actually take action on. Identify the root cause of positive and negative sentiment and discover where to go to fix issues or replicate positive performance. Access these insights not only for your own patients but for your competitors’ patients too. Benchmark operational performance and spot opportunities to capture market share.

Every BirdEye Dashboard Includes:

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Personalized Micro-Site

Your own personal review website for increased SEO searchability and aggregated reviews from more than 200 platforms.

An icon of a mobile phone with a star inside indicating your own personal text message dashboard to manage your online reputation
Customized Review Dashboard

The ability to automatically or manually send review invitations via SMS or email at the touch of a button.

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Easy Review Management

Quickly respond to and manage reviews from one centralized dashboard. Finally, one less hat to wear, and a few less passwords to remember!

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Personalized Review Feed

A live positive review feed added to your website. Patients will love seeing your real reviews right on your site!

Get your Free Review Disaster Kit

Because everyone doing business online will eventually get a bad review...

When it happens, this emergency preparedness eBook can help you:

  • Turn a negative review into an opportunity to increase patient conversions.

  • Add credibility to your positive reviews.

  • Endear potential patients to your practice.

  • Give your practice a chance to show how awesome it really is!

Making Lemonade From Bad Online Reviews
Take Control
Isn’t it time you take control of your reviews? Talk to us about BirdEye.
Send a Proposal
Now, Check Out OUR Reputation
See how we've helped our clients increase new patients in our case studies.
View Case Studies