We all know that online reviews can bring a number of benefits to your dental practice, including word-of-mouth-marketing, improved brand reputation, and more. However, one big problem is that many patients who agree to leave a review never actually do it.
One common reason for this is that they simply forget or don’t have time once they leave your practice.
With this in mind, I am sure you would agree that it would be more effective if patients could leave a quick review when they are actually in your office.
Good news! This is a possibility thanks to Google Maps.
Eh? What’s Google Maps got to do with anything?
Well, what many businesses do not realize is that they can ask their customers to leave a Google review instantly via the Google Maps app on their mobile.
To help your dental practice avoid missing out on patient reviews here is a quick tutorial on how to leave a review using the Google Maps app.
Before we start, just note that I am using Google Maps on iOS to leave a review, but the process is almost identical for Android.
Navigate to the “hotdog icon” in the bottom left – it looks like three horizontal lines. Tap on this icon and then go to the “Settings” option.
Sign in to your Google+ account.
Go back to the maps page and search for the business you wish to review. Once you find the business – select it. Tap on the reviews section and scroll down.
Rate business out of five stars and then write a short, but helpful review.
Publish your review and read it through. You can use the “edit this review” button to make any amendments.
Your review is now live on the business’s Google+ page. It is that simple!
Your patients can easily use this method to leave you a review straight after their dental appointment in less than two minutes. That way they won’t forget!
So, remind your patients to leave a review and use this 6-step tutorial to teach them how to do so for your dental practice.
Do you have any successful tips for encouraging patients to leave Google reviews?